🛍️ Built for Shopify Store Owners

Your Shopify Store Is Losing Sales
to Unanswered Questions

ChatMate reads your product pages and answers customer questions instantly — 24/7, no staff required.

63% of shoppers abandon a cart when they can't get quick answers about sizing, shipping, or returns. ChatMate fixes this in 30 seconds.

Add ChatMate to Your Shopify Store → See How It Works
✓ 30-second setup ✓ No Shopify app required ✓ From $19/mo ✓ Free plan available
The Problem

Shoppers ask. Nobody answers. They leave.

Every unanswered product question is a lost sale. Shopify Inbox requires you to be online. Hiring support staff costs thousands per month.

  • ✗ "Do these run true to size?" — no answer, cart abandoned
  • ✗ "What's your return policy?" — no answer, lost trust
  • ✗ "Is this in stock in blue?" — no answer, gone to a competitor
  • ✗ Support tickets pile up at night and on weekends
The Fix

ChatMate reads your store and answers everything.

Paste your Shopify store URL. ChatMate crawls your product pages, learns your policies, and starts answering in 30 seconds.

  • ✓ Answers sizing questions from your product descriptions
  • ✓ Explains return policy pulled from your site
  • ✓ Handles FAQs about shipping, stock, and specs
  • ✓ Works 24/7 while you sleep
Setup

How It Works for Shopify

Three steps. No app install. No developer needed.

1

Paste Your Shopify URL

Sign up and enter your store URL — something like mystore.myshopify.com. That's the only input you need.

Takes 10 seconds
2

AI Learns Your Products

ChatMate crawls your product pages, descriptions, pricing, and policies — then builds a chatbot trained specifically on your store.

Happens automatically
3

Embed the Widget

Copy one line of JavaScript and paste it into your Shopify theme (Online Store → Themes → Edit code → theme.liquid). Live instantly.

30 seconds total
What It Handles

Every Common Shopify Support Question

ChatMate covers the questions that clog your inbox every day.

📦

Order Status Inquiries

ChatMate explains your order processing times, links shoppers to your order tracking page, and answers "where is my order?" questions with your policies — no human required.

"Your order usually ships within 2 business days. You'll get a tracking email once it's dispatched. Check your order status here: [link]"
🎯

Product Recommendations

Shoppers describe what they need and ChatMate recommends the right product from your catalog — increasing average order value and reducing decision paralysis.

"Based on what you're describing, our [Product Name] would be perfect. It's [key features]. Here's the link: [url]"
🔄

Returns & Exchanges FAQ

ChatMate reads your return policy page and explains it to customers in plain language — so you stop answering the same email 20 times a day.

"We accept returns within 30 days of delivery. Items must be unused and in original packaging. Start a return at [link]."
📏

Size Guides

For apparel stores, sizing questions are the #1 pre-purchase question. ChatMate reads your size guide and answers questions specific to individual products.

"Our Medium runs true to size — bust 36–38", waist 28–30". If you're between sizes, we recommend sizing up. Check the full size chart here: [link]"
Pricing

ChatMate vs Your Other Options

Shopify Inbox is free but requires humans. Alternatives are expensive. ChatMate is $19/mo and fully automated.

Feature
✓ Best Value ChatMate
Shopify Inbox Tidio
Monthly Price $19/mo Flat rate, all features Best Value Free But limited to live chat $150+/mo For AI automation features
AI Automation
✓ Fully automated Answers without any human input
✗ None Requires human agent online
⚠ Paid add-on Extra cost on top of base plan
Reads Your Product Pages
✓ Auto-crawls your store Stays in sync with your catalog
✗ No Agent must know your products
⚠ Manual setup You must train the bot manually
24/7 Availability ✓ Always on
✗ Only when you're online
✓ Yes
Setup Time
✓ 30 seconds Paste URL, embed widget, done Fastest
⚠ ~10 minutes Install Shopify app + configure
✗ Hours Manual bot training required
Human Handoff
✓ Included Email notification when AI can't answer
✓ Native live chat
✓ Yes
Shopify App Required
✓ No — just paste JS snippet
⚠ Shopify app install
⚠ App or JS snippet
Free Plan ✓ Yes — no credit card ✓ Free forever
⚠ Limited free tier
Traction

Used by Shopify Stores Worldwide

30s
Average setup time
24/7
Automated coverage
$19
Flat monthly rate
50+
Languages supported
🛍️ Fashion & Apparel 🏠 Home & Garden 💄 Beauty & Wellness 🏋️ Sports & Outdoors 🎁 Gifts & Novelty 📱 Electronics & Tech
FAQ

Shopify Store Owner Questions

Does ChatMate work with Shopify?
Yes. ChatMate works with any Shopify store. You don't need to install a Shopify app. Just paste your store URL, and ChatMate crawls your product pages automatically. Then paste one line of JavaScript into your Shopify theme (theme.liquid) and the chatbot widget appears on every page of your store.
Will it actually know my products?
Yes. When you enter your Shopify URL, ChatMate crawls your store and reads your product pages, descriptions, pricing, and any FAQ or policy pages it can find. The chatbot is trained specifically on your content — not generic knowledge. If you add new products, you can re-crawl your store to update the chatbot.
How is this different from Shopify Inbox?
Shopify Inbox is a live chat tool — it shows a chat widget, but requires a human (you) to respond to messages. ChatMate is fully automated AI that answers questions instantly without any human input. It works at 3am, on weekends, and while you're focused on other things. You still get notified if a question stumps the AI.
How do I install it on Shopify?
Go to Online Store → Themes → Actions → Edit Code → theme.liquid. Paste ChatMate's embed snippet just before the </body> tag. Save. The chatbot widget appears on all pages immediately. No app install required, no code knowledge needed beyond copy-paste.
What if a customer asks something the AI can't answer?
ChatMate includes human handoff in all paid plans. When the AI isn't confident it has a good answer, it can tell the customer a human will follow up — and sends you an email with the full conversation so you can respond directly. Nothing falls through the cracks.
How much does it cost?
ChatMate starts at $19/mo flat — no per-message fees, no add-on charges, no surprises. There's also a free plan with 50 messages/month, no credit card required. Compare that to Tidio at $150+/mo or Gorgias at $300+/mo for similar automated AI features.
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Stop Losing Sales to
Unanswered Questions.

ChatMate reads your Shopify store and answers customer questions 24/7 — for $19/mo.

No Shopify app required. No credit card to start.

Add ChatMate to Your Shopify Store →
✓ 30-second setup ✓ Free plan available ✓ No credit card required ✓ Cancel anytime